Ebook "CRM in financial services – A practical guide to making customer relationship management work" present the content: the state of CRM in financial services in the UK; uncertain directions in Europe and south Africa; assessing the quality of customer management in financial services; e-business impact on customer management in financial services: an overview; the impact of e-business on financial services marketing and marketers;...

 721 p umt 12/06/2023 27 0 Download

Part 1 book "Operations management - Processes and supply chains" has contents: using operations to compete, project management, process strategy, quality and performance, capacity planning, constraint management,...and other contents.

 327 p umt 12/06/2023 15 0 Download

Part 2 book "Operations management - Processes and supply chains" has contents: supply chain inventory management, supply chain design, supply chain integration, resource planning, forecasting, supply chain integration,...and other contents.

 345 p umt 12/06/2023 11 0 Download

Ebook Sustainability in logistics and supply chain management: Part 2 presents the following content: Closed-loop supply chains forcradle to cradle products; building sustainability into the value co creation in supply chains; social media effect on sustainable products purchase; market barrier integrated approach for manufacturing footprint decision support,...and other contents.

 161 p umt 12/06/2023 11 0 Download

Ebook Sustainability in logistics and supply chain management: Part 2 presents the following content: sustainable distribution in the consumer goods supply chain; environmental sustainability standards in transport alliances; assessing the diffusion of a city logistics system based on low emission vehicles.

 118 p umt 12/06/2023 4 0 Download

Part 2 book "supply management" has contents: total cost of ownership, price and cost analysis, methods of compensation, contract formation and legal issues, contract and relationship management, ethics and social responsibilities, production and inventory control,...and other contents.

 306 p umt 12/06/2023 11 0 Download

Part 1 book "supply management" has contents: the progression to professional supply management, organizational issues, a portfolio of relationships, new product development, purchasing descriptions and specifications, managing for quality, global supply management,...and other contents.

 316 p umt 12/06/2023 9 0 Download

Part 1 book "Operations management - Creating value along the supply chain" has contents: Introduction to operations and supply chain management, quality management, statistical process control, product design, service design, project management, project management,... and other contents.

 443 p umt 12/06/2023 12 0 Download

Part 2 book "Operations management - Creating value along the supply chain" has contents: Supply chain management strategy and design, global supply chain procurement and distribution, forecasting, inventory management, sales and operations planning, resource planning, lean systems, scheduling.

 391 p umt 12/06/2023 12 0 Download

Part 2 book "operations management in the supply chain" has contents: independent demand inventory, materials requirements planning and erp, supply chain management, sourcing, global logistics, case studies.

 217 p umt 12/06/2023 12 0 Download

Part 1 book "operations management in the supply chain" has contents: the operations function, operations and supply chain strategy, product design, process selection, service process design, process flow analysis, managing quality, capacity planning,...and other contents.

 307 p umt 12/06/2023 11 0 Download

Part 1 book "Supply chain management" has contents: Understanding the supply chain; supply chain performance - achieving strategic fit and scope, supply chain drivers and metrics, designing distribution networks and applications to online sales, network design in the supply chain,...and other contents.

 280 p umt 12/06/2023 10 0 Download